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Frequently Asked Questions
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The "new" MySCCC is the college's new student portal. For the Fall of 2008 Semester, all functions previously accessed through the "old" MySCCC portal will be available through the new portal. IMPORTANT NOTE FOR ALL CONTINUING SCCC STUDENTS: Until we fully transition to the new portal, you will need to log in to My "Old" SCCC to access any information pertaining to the 2008 spring and summer semesters. Please see the two login options to the left.
 New MySCCC
You must sign up for a new account.
On the college's home page, or any other page with the MySCCC Lighthouse icon click on that icon. This will open the Banner Student Portal login page "Welcome to my SCCC."

Click the link under "How do I get a username and password." or click here. This will bring you to the "Create New Portal Account Page," where you will enter the 8-digit Student ID number you received by mail with your acceptance letter and your date of birth in the format MM/DD/YYYY. Include the slashes.
 Banner Portal Login Page
 Banner Student Portal Account Request
This problem should be fixed as of April 28, 2008 for most users. In case you are still getting it, see the explanation below.

Internet Explorer version 7 ("IE 7") shows a "Security Error" when accessing the new MySCCC because certain information IE 7 is looking for is not found. We expect this to be updated in the future. In the meantime, in order to access the new MySCCC using IE 7, select the option "allow the connection -- not recommended" on the Security Window that opens when you enter the new MySCCC.
It is scheduled to be discontinued by August 2008. The sooner you accustom yourself to the new MySCCC, the easier it will be.
The Banner Secure Login Channel may appear like a Web Advertisement to several browser plugins and security programs.

If you are having problems with the display or folder access in this channel, the best solution is to disable these applications for the MySCCC site. Most applications will allow you to selectively disable processing by URL so you should not need to disable processing for all sites.
 Link to Example Screen
The browser "BACK" button should not be used when navigating from Banner Self Service pages in the new MySCCC. In certain situations, use of the back button will display a very detailed but not very useful (for Banner users) error page.

Instead, always use the "Back to [Faculty /or/ Student /or/ HR] Tab" on the left side of the header bar at the top of your screen.

Should you use the back button and be presented with an error page, use this same tab to return to MySCCC
You may receive a "username password pair not found" error when you try to log onto the new MySCCC with your old MySCCC ID.

Your "old" student MySCCC ID and password will not work with the "new" MySCCC. The student and faculty/staff portals are no longer separate. Use your College ID and password for the "new" MySCCC.

However, you will not be able to do "single sign on" once inside of the new portal. If you click on the link to the old MySCCC on the Student tab of the new portal, you will need to login using your old MySCCC username and password for access. This is a temporary situation as the Old MySCCC will be discontinued in August.
Currently, direct access to the new MySCCC portal requires an upgrade to the College's wireless network. However, MySCCC can be reached now by going through an intermediate site.

For Students: Enter "https://mysccc-roam.sunysuffolk.edu" in your browser or click on the Student Wireless link below. Log in using your portal username and password and then click the link to MySCCC.

For Faculty: Enter "https://roam.sunysuffolk.edu" in your browser or click on the Faculty/Staff Wireless link below. Log in using your network username and password and then click the link to MySCCC (New Faculty Portal).

Please note: both sites above use private certificates and may present security warnings. This is normal. Simply select the choice to proceed to the site.
 Student Wireless
 Faculty/Staff Wireless
Nearly half of this country's college students enroll in a community college. After transferring to a four-year college, the majority will perform better academically than the students who started at four-year colleges.
Absolutely! Suffolk's course credits are accepted at virtually every four-year college and university in the country. Students who complete a transfer degree program (A.A. or A.S.) will generally find that all their courses are accepted for transfer credit. Students who complete a specialized degree program (A.A.S.) or who transfer before completing a degree will generally have their courses evaluated for transfer credit on a course-by-course basis.
Yes. Suffolk competes in Region XV of the NJCAA (National Junior College Athletics Association). Suffolk offers intercollegiate baseball, basketball, cheerleading, cross-country, golf, soccer, tennis and volleyball for men. Women compete in basketball, cheerleading, cross-country, equestrian, softball, tennis and volleyball.
 Athletics
Students have the opportunity to gain leadership skills by getting involved with student government, Campus Activity Board, the student newspaper and literary magazine, as well as an array of almost 90 clubs and organizations.
 Student Organizations
The average class size at Suffolk County Community College is 20 to 30 students. This is unlike the lecture hall environment at many four-year colleges and universities that often have 200 to 400 students in each class.
Yes. We have disability specialists on each campus. Students have the option of self-reporting their disability when applying to the college. We contact students with disabilities before they enroll to assure that they have the appropriate individualized assistance.
 Disability Services
Yes, child care is available on all three campuses for children from six weeks to five years of age.
 Children' s Learning Centers
Yes, if you have achieved college-level learning in your life and work activities, you may receive credit. Life experience credit is assessed by the college by means of examinations and portfolio evaluation.
Yes, you can! Suffolk can help you in one of several ways. Take a look at the special information for students without a high school diploma on this website.
 Student without a High School Diploma
Never! You will find students of all ages and interests attending SCCC, and there are plenty of people here to help you get started.
Yes, even if you attended another college, have your transcripts from both college and high school sent to Suffolk County Community College Central Admissions Office, NFL Building, Room 12 (Lower Level), 533 College Road Selden, NY 11784-2899
We have many students currently working on campus. Some qualify for the College Work Study program; others can work as student ambassadors. Students also find employment in offices on all three campuses.
 Employment Opportunities
Being undecided and searching for a career can be exciting but scary. Try telling yourself that you are just beginning your journey into discovering who you are, what you want to do, and where you want to go. While the answers may not come easily, you can begin by making full use of the resources available to you at Suffolk. Start by checking out the Career Planning Process in this Web site. Then, make an appointment with a career counselor to learn more about your interests, values, and abilities and discuss your educational and career plans.
 Career Planning Process
The career services/cooperative education office on your campus can help in a variety of ways. Professional staff is available to discuss your qualifications, skills, interests, and general career direction. They can help you focus in on the type of job you are looking for and make you aware of appropriate job opportunities. In addition, they can help you develop your skills in such areas as résumé writing, interviewing, and job search strategies.
A wonderful way to gain experience related to your major is through a cooperative education or internship program. These programs offer you an opportunity to gain work experience in your field of study, earn academic credit, and, in the case of cooperative education, even get paid. Check out the Cooperative Education and Internship section for additional information.
 Cooperative Education and Internship
You can find employment on campus in one of several ways. First, if you qualify for financial aid and have been given a Federal Work-Study award, you will be able to find a position in a campus office or department. You can also contact the private vendors who run the bookstore and the cafeteria and apply for a part-time job directly through them. In addition, it is not uncommon for academic departments, learning centers, and administrative offices to hire students, either as tutors or student aides. Finally, check the on-campus job listings in the Job Connection to see what positions are currently available.
 Job Connection
The professional staff in the career services/cooperative education office can help you develop a résumé that presents your education, skills, and experiences in the best possible light. Whether you are looking for a job now or just want to update your résumé for future use, it’s best to give it that marketable edge. Check out the résumé links in the Conducting your Job Search section, and then schedule an appointment to meet with us today.
 Conducting your Job Search
You may ask questions at any campus Cashier’s Office, or you may refer to other portions of this Web site. Cashier’s Offices are located in the Ammerman Building at the Ammerman campus, Caumsett Hall at the Grant campus and the Peconic Building at the Eastern campus.
Payment is the final step in registration. Your registration is complete only if you have done the following:
  1. fully paid your tuition and fees;
  2. joined the Tuition Payment Plan (TPP);
  3. arranged for an approved third party to cover your charges;
  4. made specific arrangements to settle your account with the college; OR
  5. confirmed your attendance on the Web if your financial aid covered your entire balance.
Late registration begins one week prior to the first day of the session. If you register late you will be charged a $25.00 late fee.
In order to start classes, you must do one of the following by your payment due date:
  • pay your total balance due; or
  • sign up for the Tuition Payment Plan which requires you to pay a fee plus one-third of your tuition; or
  • if financial aid covers all of your tuition, confirm your attendance on the Web no later than the due date on your bill.
You must pay your bill by the due date printed on the bill. Otherwise, you will lose your schedule.
  • Use the My SCCC icon above; or
  • by mail, to the address indicated on the bill; or
  • at any of the campus Cashier Offices.
 Cashier Offices
If you qualify, the TPP allows you to pay your bill in three installments. You will be charged a $40.00 non-refundable fee to use the TPP. Students who miss the second and third payments are charged a $25.00 late fee for each missed payment. You can sign up for the TPP by mail, at the college Web site or by visiting any campus Cashier’s Office.
 Tuition Payment Plan
Students who owe the college more than the cost of three credits are allowed to use the TPP for the spring and fall semesters only. The TPP cannot be used for non-credit courses. The TPP rules are on the back of your bill. The front of the bill shows the amount you must pay to sign up for the TPP.
 Tuition Payment Plan
You are responsible for ALL tuition and fee charges. Even if another (third) party has agreed to accept your entire liability, if they don’t pay, you are still liable.
You can use other funds to cover your tuition and fee payments if you have valid documentation. This documentation may include financial aid awards, scholarships, and agreements from third-party agencies who guarantee your payment. Documentation from the third-party agency—which states that the agency will pay all or part of your bill—must be brought to the Business Office. The campus business officer will make the determination to accept or reject the deferral. The college will accept a third-party agreement only if there are no grade or attendance conditions specified. If the third party doesn’t pay the college, you are responsible for payment.
If the balance printed on your bill says “$0” (zero) it means EITHER you paid your bill in full OR financial aid has fully covered your charges. If financial aid has covered your charges, then you must confirm your attendance on My SCCC no later than the due date listed on your bill.
 Access Your Records
Your schedule will be cancelled.
If your financial aid has been approved, your bill will reflect your award. If you received an award notice but there is no financial aid credit on your bill, you must contact your campus Financial Aid Office.
 Financial Aid Offices
If an award was made, it will be posted to your account and will be reflected on your bill. If the award was not received in time, it will not appear on the bill. If you were notified that you received a scholarship and it is not appearing on your bill, you must contact the office that notified you of the scholarship.
If your charges go down, a refund check will be mailed to you sometime after the third week of the semester. If your charges go up, you will receive a bill for additional monies owed.
Refunds are determined by the start date of the session, not the date of the classes you take, the length of the class, and whether or not fees are refundable. Non-refundable fees are NOT refundable once school starts; refundable fees are.

For classes more than eight weeks long, 100 percent of tuition and refundable fees are refunded before the start of the session. After that, 75 percent is refunded in the first seven calendar days (days 1-7); 50 percent is refunded in the next seven days (days 8-14); and 25 percent is refunded in the following seven (days 15-21) days. After that, there are no refunds.

For classes eight weeks long or less, 100 percent is refunded before the start of class and 25 percent is refunded in the next seven calendar days (days 1-7). The only exception to this is for a class that is less than one week in length, where students must withdraw before the first meeting in order to receive a refund.
 Refund Policy
No. Only some fees are refundable.
 Refund Policy
You will be charged late payment fees of $25 each time you don’t pay your bill. This can get expensive, so you are strongly advised to pay your bills. At the end of the semester, you will receive a final demand for payment letter. If you do not pay after receiving this notice, your account will be referred to the college’s collection agency for action. In addition, you will have a hold placed on your records, and will be blocked from registering for a future semester.
If your account is referred to a collection agency, your amount due will increase to cover the collection agency charges, fees, interest assessments and other costs associated with collection activity.
Your child may be picked up only by the people that you have authorized in writing, and are listed in our files, to do so.
Breakfast, lunch, and snacks are provided for all children by the center. We serve balanced, nutritious meals and snacks. Parents of infants may provide their own formula and baby food or choose to use ours.
Our lunch is prepared by the campus cafeteria and transported in certified carriers to the center. Breakfast and snacks, which are usually foods that require no cooking (e.g., cereal, milk, fresh fruit, etc.), are provided by the center.
Parents need to supply diapers (not pull-ups) for their child and a small box of wipes labeled with their child’s name.
All children in the group are required to go out together as part of the day's planned activities. We go outdoors to play every day except during rainy or frigid weather.
Children who attend the center must be free of communicable disease and be able to fully participate in our program. Therefore, children who are sick must stay at home until well.
Children are welcome to share books, tapes or curriculum materials with their friends; however, children should leave their toys at home. Infants and toddlers who are experiencing separation anxiety may bring something comforting from home to ease their transition.
Our centers offer a complete program of daily activities designed to enhance the physical, emotional, social and intellectual needs of each child in an age-appropriate environment.
You should try to enroll your child as soon as you have registered for classes for the next semester. Children who are currently enrolled in our centers are given priority during the priority registration period. Following this two-week period, enrollment is on a first come, first served basis.
Children under the age of three do not need to be toilet trained. When your child enters the older groups (i.e., 3-5 year olds), it is necessary to be toilet trained.
Our centers always maintain the state-required ratios and often exceed what is required. In the infants and toddler rooms (i.e., children under the age of three), the ratio is 4:1, or 5:1 for a group of 10. In the older groups (i.e., 3-5 year olds), the ratio is 8:1.
We make every effort to help parents customize their schedules in order to meet their educational and personal needs, although a three-hour per day minimum is required. Our goal is to work out a schedule that will help you succeed in your classes and graduate.
The director has access to your schedule and will be able to contact you in class. If we are unable to contact you, we will call the emergency numbers that you have provided when enrolling your child. If there is an emergency and we cannot find you or your contacts, the director of the center will take the appropriate action as explained in the Parent’s Handbook.
 Parent’s Handbook
All center staff are fingerprinted and cleared by the New York State Clearance Board. In addition, the director also carefully checks references from previous employment. New employees are on probation for the first six months, and all employees are supervised and evaluated on a regular basis.
College announcements are sent to students in their e-mail accounts and by posting items in the MySCCC portal. The college expects students to regularly access the portal and maintain their e-mail account. Students are responsible for the information displayed in the portal and/or sent to their e-mail account.
The New MySCCC is the College new Banner student portal. Begining with the Fall of 2008 Semester all functions previously accessed through the Old MySCCC will be available through the new portal. This includes registration, transcript ordering, changing your information and performing degree audits. IMPORTANT NOTE FOR ALL CONTINUING SCCC STUDENTS: Until we fully transition to the new portal, you will need to log in to My "Old" SCCC to access any information pertaining to the 2008 spring and summer semesters. Please see the two login options to the left.
 "New" MySccc
E-mail and on-campus Internet access is available at no cost to SCCC students currently enrolled in credit classes. Accounts will be active only for the semester a student is enrolled at SCCC. Upon expiration, material left in an account will be deleted. If you have never logged in to MySCCC before, please enter your Student ID# or Social Security Number (for Username) and your six-digit date of birth in MMDDYY format (for Password). You will then be assigned a new Username and be asked to create your new Password.
MySCCC - student portal access is self-activated by students. The icon for MySCCC is linked from the SCCC homepage. New students can activate their account once they have a schedule. The icon on the home page will open to the signon window. Directions for account access are in green on the left.
 IT Policies and Guidelines
If part of a course assignment, individual students may create web pages. See the section on Classes below. The Office of Computer and Information Systems does not currently have the resources to provide direct support to students for developing home pages. If questions arise, students should direct these to the faculty member for the course requiring the web assignment. Appropriate use policies for college network accounts apply to home pages. Students are responsible for adhering to these policies in order to maintain access to WWW resources. http://www3.sunysuffolk.edu/Administration/IT/Help/policies/WWWPol.htm
 Web Resource Guidelines
 IT Policies and Guidelines for Students
The My SCCC login procedure is enhanced to protect your information.If you have logged in to MySCCC with your Student ID# and PIN, and have not yet used your new Username and Password, please log in with the Student ID# (for Username) and PIN (for Password) you've been using. If you have never logged in to MySCCC before, please enter your Student ID# or Social Security Number (for Username) and your six-digit date of birth in MMDDYY format (for Password). You will then be assigned a new Username and be asked to create your new Password
To print a page from the SCCC portal calendar with the correct formatting as seen on the web, change your browser settings: In Internet Explorer, Select >Tools >Internet Options > Advanced Scroll down to >Printing Check the box next to >Print background colors and images.
The problem may be a setting on your internet browser which is blocking cookies. You will have to adjust the setting to a Medium level for accepting cookies. In Internet Explorer, this is done: Tools, > Internet Options, > Privacy and move the slider to mid range for a medium indication.
Once you successfully log in to MySCCC you will be viewing the menu page. The column on the right side of the page contains a link "View Schedule/Grades" Click this link. As grades are posted, they will be displayed.