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Information Services Help Center align="center"

Help Center

Telephone Problem?


Welcome to Suffolk County Community College's Help Center.  This page is for the Faculty, Staff and Students of SCCC.

Faculty and Staff Mail
QUICK GUIDE TO MAINTAIN MAILBOX Easy steps to clean out and maintain your college mailbox.


Staff/Faculty
Click here for all Relocation services. This includes moving computers, and/or phones. All moves MUST be approved by your academic chair and college associate dean. 

Mainframe Application Problem Report is available in MS Word format.  To view this
you must have MS Word 98 or higher installed
on your PC.

Desktop Service Request Form This form is to be used for all requests pertaining to College Computer Hardware and Software maintenance and upgrades.

Network and Telecommunication Service Request Form - This form is to be used for any Telephone service/upgrade requests and all requests pertaining to Faculty, Staff and Educational College Network connections.

Telephone Directory and Voicemail Updates - This form should be used to update or add information that will be displayed in the SCCC Telephone Directory or to set up and change your Voicemail mailbox.
SCCC Faculty/Staff Services:
Helpful Hints:
PIN/Password Management:

SCCC Student - MySCCC:
Student MySCCC passwords are managed using the My Profile link from inside the MySCCC portal.  Follow the directions and password rules listed under the Change My Password tab
 
First time access to the portal requires you to enter your SCCC Student PIN number.  If you forget your PIN number or new password, you must appear at the Registrar's office with your photo ID Card to have your PIN or password reset.

SCCC Faculty/Staff:
Passwords are used to control access to your PC, network resources, Portal and Email accounts. You are responsible for your account and its security. Failure to comply with the SCCC Network Utilization Policy may result in losing your account privileges.